These End User / Invitee Terms & Conditions (these “Invitee Terms”) govern your access to and use of iClosed-hosted scheduling pages, booking links, embedded forms, routing flows, and related end-user interfaces (collectively, the “Invitee Pages”) that are provided through iClosed’s platform (the “Service”).

Who we are. The Service is provided by You Scale LLC, doing business as iClosed (“iClosed,” “we,” “us,” or “our”).

Acceptance. By clicking “Book,” “Schedule,” “Submit,” “Continue,” or similar, or otherwise using an Invitee Page, you agree to these Invitee Terms.

If you are using an Invitee Page on behalf of an organization, you represent that you have authority to accept these Invitee Terms on its behalf.

Definitions

“Customer” means the iClosed customer (e.g., the business, consultant, tutor, or organization) that created or configured the Invitee Page you are using.

“Invitee” means an end user, lead, prospect, or visitor who uses an Invitee Page to request or schedule an appointment, submit details, or communicate with a Customer through the Service.
“Customer Personal Data” means the personal data you submit through, or that is collected in connection with, a

Customer’s iClosed-hosted scheduling link, booking page, or embedded form (including information required to schedule, manage, or update an appointment), as well as any related scheduling and meeting metadata processed by iClosed on the Customer’s behalf.

Relationship to the Customer

2.1 The Customer controls the relationship

The appointment, services, and communications you request or receive are with the Customer, not iClosed. The Customer is responsible for:

the services they provide (including availability, pricing, quality, and fulfillment);
the content of their pages, notices, and communications; and
complying with applicable laws relating to scheduling and communications (including email/SMS laws where applicable).

The Customer may use optional features (such as routing or scoring/enrichment) to prioritize or manage requests; the Customer controls how and why such features are used and remains responsible for providing required notices and complying with applicable law.

2.2 iClosed is a platform provider

iClosed provides the technology used to create and operate Invitee Pages and to transmit scheduling and related communications. iClosed is not a party to any agreement between you and the Customer and is not responsible for the Customer’s acts or omissions.

2.3 Customer terms and privacy notices

The Customer may provide their own terms, policies, and notices (including their Privacy Policy). Those govern the Customer’s collection and use of your information and your relationship with the Customer.

Any iClosed branding or links (e.g., “Powered by iClosed”) are provided for platform transparency and do not replace the Customer’s notices.

These Invitee Terms govern only your use of the Invitee Pages and do not govern the Customer’s services or any agreement between you and the Customer.

Eligibility

Invitee Pages are intended for individuals who are at least sixteen (16) years of age (or such higher age required by applicable law to validly provide consent for the processing of personal data or to use the Invitee Pages).

If you are under sixteen (16) years of age (or under the minimum age required in your jurisdiction), do not use Invitee Pages.

If you are between sixteen (16) and the age of majority in your jurisdiction, you may use Invitee Pages only with the involvement and consent of a parent or legal guardian where required by applicable law and only if the Customer permits such use.

The Customer is responsible for ensuring its use of Invitee Pages (including any collection or processing of personal data) complies with applicable laws, including any requirements relating to minors, notices, and consents.

Using Invitee Pages

4.1 Accuracy

You agree to provide accurate, current, and complete information when using Invitee Pages. You are responsible for any information you submit, including contact details.

4.2 Acceptable conduct

You must not:

attempt to disrupt, probe, or compromise Invitee Pages or the Service;
submit malicious code, spam, or abusive content;
impersonate another person or misrepresent your identity; or
use Invitee Pages for unlawful, fraudulent, or harassing purposes.

We may block or restrict abusive activity to protect the Service and Customers.

Scheduling and transactional communications

5.1 Scheduling confirmations and reminders

When you submit your details through an Invitee Page, you may receive transactional communications relating to your scheduling activity (for example, confirmations, reminders, rescheduling notices, and booking-related updates). These communications may be sent by the Customer using iClosed as the delivery platform.

5.2 SMS / text messages (transactional-only)

If the Invitee Page offers SMS updates and you provide a phone number and opt in (where applicable), you may receive transactional SMS related to the appointment (e.g., confirmations and reminders).

STOP / opt-out: Where required or offered, you can opt out of SMS by replying STOP.
Impact: Opting out may prevent you from receiving future SMS reminders related to your booking.

The Customer is responsible for ensuring the appropriate legal basis and required disclosures for communications. Messages are sent by or on behalf of the Customer; iClosed acts as the delivery platform.

5.3 Delivery and availability

iClosed does not guarantee delivery of communications without interruption or error. Delivery may be affected by carrier/provider issues, email filtering, customer configuration, or network problems.

Privacy and data processing

6.1 Customer Personal Data (processed for the Customer)

Information you submit through Invitee Pages (such as your name, email address, phone number, availability, and booking details) is typically processed as Customer Personal Data for the Customer’s purposes (e.g., scheduling and follow-ups). For Customer Personal Data submitted through Invitee Pages, the Customer is the data controller, and iClosed processes such Customer Personal Data only as a processor/service provider on the Customer’s behalf.

If you have questions or requests about the Customer’s use of your information (including access, deletion, or objection requests), you should contact the Customer directly.

Customer-configured technologies. The Customer may configure an Invitee Page to include third-party tracking or similar technologies (for example, pixels or tags). Any such technologies are controlled by the Customer, and the Customer is responsible for providing required notices and obtaining required consents. Where required, you should review the Customer’s privacy notice and cookie disclosures presented on or linked from the Invitee Page.

Cookies and similar technologies may be used on iClosed-controlled pages and are managed through iClosed’s Cookie Policy. Any cookies, pixels, or similar technologies implemented by the Customer (or third parties at the Customer’s direction) on Customer-configured scheduling links, booking pages, or embedded forms are governed by the Customer’s and/or the applicable third party’s terms and privacy practices.

6.2 iClosed operational data (platform security/operations)

iClosed may process limited technical and security information necessary to operate, secure, and maintain the Service (for example, basic logs and security events). This processing is described in iClosed’s Privacy Policy.

6.3 Links

Invitee Pages may link to third-party websites or services. iClosed does not control those third parties and is not responsible for their content or practices.

Third-party services and integrations

Invitee Pages may include or generate links to third-party services (for example, video conferencing links, calendar services, or mapping links) depending on the Customer’s configuration. Your use of third-party services is subject to their terms and policies, and iClosed is not responsible for those services.

Intellectual property

Invitee Pages and the Service (including software, design, and branding) are owned by iClosed or its licensors and are protected by intellectual property laws. Subject to these Invitee Terms, iClosed grants you a limited, non-exclusive, non-transferable, revocable license to access and use Invitee Pages solely for your personal or internal business purpose of interacting with the Customer.

Disclaimers

INVITEE PAGES AND THE SERVICE ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, iCLOSED DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

iClosed does not warrant that Invitee Pages will be uninterrupted, timely, secure, or error-free, or that the Customer will accept, confirm, or honor any appointment request.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

iCLOSED WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO INVITEE PAGES OR THESE INVITEE TERMS.
iCLOSED’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO INVITEE PAGES OR THESE INVITEE TERMS WILL NOT EXCEED US $100 (OR THE MINIMUM AMOUNT PERMITTED BY LAW IF A HIGHER CAP IS REQUIRED).

Some jurisdictions do not allow certain limitations, so these limitations may not apply to you to the extent prohibited by law.

Indemnification (Invitee responsibilities)

You will be responsible for any losses or damages incurred by iClosed arising from your unlawful use of the Invitee Pages, including misuse, fraud, or intentional abuse of the Service.

Governing law and venue; waiver of jury trial

Governing Law. These Invitee Terms will be governed by and construed in accordance with the laws of the State of Wyoming, USA, excluding its conflict of laws rules; however, nothing in these Invitee Terms limits any rights or protections you may have under mandatory laws of the country or jurisdiction where you reside.

Venue. To the extent permitted by applicable law, any dispute arising out of or relating to these Invitee Terms or Invitee Pages may be brought in the state or federal courts located in New Castle County, Delaware, and you consent to personal jurisdiction and venue in such courts. This venue provision does not prevent you from bringing claims in courts that have jurisdiction in the place where you reside where such right cannot be waived under applicable law.

Waiver of Jury Trial. To the fullest extent permitted by applicable law, you knowingly and irrevocably waive any right to a trial by jury in any action arising out of or relating to these Invitee Terms or Invitee Pages.

Miscellaneous

Independent relationship. Nothing in these Invitee Terms creates a partnership, joint venture, employment, fiduciary, or agency relationship between you and iClosed.

Severability. If any provision is held invalid or unenforceable, the remainder will remain in effect.
No third-party beneficiaries. These Invitee Terms are for the benefit of you and iClosed only.
Assignment. You may not assign these Invitee Terms without iClosed’s prior written consent. iClosed may assign them in connection with a merger, acquisition, reorganization, or sale of assets.

Force majeure. iClosed is not liable for delays or failures due to events beyond its reasonable control (including internet outages and third-party provider failures).

14. Changes to these Invitee Terms

We may update these Invitee Terms from time to time. We will post the updated version with a new “Last Updated” date. Your continued use of Invitee Pages after the effective date of the update constitutes acceptance of the updated Invitee Terms to the extent permitted by applicable law.

15. Contact Information

If you have questions about these Invitee Terms or Invitee Pages, contact:

Email: hello@iclosed.io
Legal Name: You Scale LLC (d/b/a iClosed)

For requests about how a Customer uses your information (including access/deletion/objection), please contact the Customer directly. iClosed can only assist the Customer under its agreement with the Customer.